FAQs

What size parts can you make?
Jatco can create a part that with a projected area of up to 750 square inches, which is roughly a 27” x 27” part.

What is the turn around for an order?
Turn around generally depends on the overall total volume of production needed.   Normal turn around for small orders (under 10,000 units) is typically 2-4 weeks. For larger runs, we can typically start running 2-3 weeks after receipt of order. The overall molding can start much sooner (1-5 days) if materials, colors, and machine time are all readily available.  Once you are ready to proceed our production engineers will go over the timelines and we will do the very best we can to offer a good turn over.

Do you build your injection tools?
We build most of our tools in Asia, though some are made here in North America. We currently have a dedicated team on staff in China that manages most of our tool builds. Our China wing has been with us for over 20 years.

How do you determine my cost?
Costing for molding in its simplest form is determined by the following; 1) material weight and cost, 2) cycle time and machine rate (naturally this includes our overhead and profit), and lastly 3) the labor.  There are many other small variables that we factor in depending on your needs, but for the most part, material, machine time, and labor comprise the largest components of determining the costs.

What do you need for a quote?
We typically need drawings, 2D or 3D preferably. Material specification, quantity breaks, location on where these are shipping, basic packaging ideas, and if there are any value add requirements (decorating, assembly, etc…) will be sufficient to give you a price estimate.  Naturally the more details we have the easier it is to give an accurate quote.

How do you assure the quality of my product?
We run an extensive ISO based quality system at all of our Jatco locations.  Our quality system has checks and balances built in to assure that all employees are responsible for checking quality in some capacity or another.

Can you store the product?
Our main locations have approximately 50,000 square feet of storage space inside at both our Union City California plant and our Greenwood, South Carolina plant. In addition to the inside storage space, we have acres of outside storage at each of our locations.

Can you distribute the product for me?
We do limited distribution for our customers. This is usually determined on a case by case basis. We have many strategic 3PL partners we work with upon request.  Please contact us to learn more.

Can I get the product shipped overseas?
Absolutely.  Jatco ships internationally all the time.  We have continuous shipments going to nations all over Asia, Europe, South America, Australia and Africa. We can ship almost anywhere in the world depending on your needs.

Why should I work with you versus a discount foreign plastic injection molder?
Working with us you not only get a great price on your items production, but you will also get a well experienced partner who can assure you the highest level of quality, offer you advice on logistical issues, and help you with a multitude of other possible issues that the discount injection molders don’t want to deal with.  In other words, we stand behind what we manufacture and we can offer advice and consult to make sure everything goes smoothly.

Will I get a prototype before the full quantity manufacturing process starts?

How does injection molding work?